Service Level Agreements

Ikusasa Technologies offers Service Level Agreements for our clients. These maintenance contracts allows for  free call outs, repairs and maintenance to manage and maintain your network  and servers

Our SLA have response times built into the contract.
All our Service Level Agreement clients with a Microsoft server have regular maintenance checks, this allows us to prevent any interruptions to your business operations.

The Support Centre is available to all our Clients. Our Helpdesk Operators refer you to our in-house first line support engineers for quicker resolution.

Call Us for a Free no obligation analysis of your IT Infrastructure. on mobile 083 293 2025